On 15th June i was very proud to be a part of world elder abuse day at prince of wales. Every year,people come together and send out a clear message that the abuse of older people will not be tolerated. Resident at POW are treated with dignity and respect they deserve in a lovley, caring atmosphere. Daughter of Resident

Date Of Review: 11.09.19

My wife has been a resident at this home since late January 2019. Alka and her staff have made a concerted effort and have shown much patience in helping my wife to adopt a positive, optimistic outlook on life. My wife was in hell because of an obsessive fear of dying. this is not now the case. Husband Of Resident

Date Of Review: 09.09.19

RE: the recent 100th Birthday party/ celebration, Alka and her staff are to be applauded for the exhaustive organisational efforts. They put into it a day to remember for the residents concerned and her family. The entertainment was the most enjoyable. Husband of Resident

Date Of Review: 06.09.19

To All the team, I can’t begin to thank you all for everything you did for CB and myself. You Made CB so happy for his last few months. You went above and beyond. Thank you to you all.

Niece of a Resident

Date Of Review: 29.05.19

My mum has only been a short while but already she seems settled and happy. It’s good to see the manager is closely involved with the residents as well as running the home effectively.

Daughter of a Service User

Date Of Review: 09.04.19

I would very much like to thank Alka and all the staff responsible for my mom’s care for their commitment regarding moms mental and physical health. the excellent standard of care given means to much to us and family and provides contentment and peace of mind we couldn’t go on without.

We have relived for a long period of time that caring for mom at such a good standard is often difficult and challenging but we want to express our ongoing grateful for all you patient caring. Thank you again for making mums quality of life the best it can be.

Daughter of a Service User

Date Of Review: 29.03.19

Thank you to all the staff for taking such good care of my dad whilst he was with you. His needs were always catered for and i know h adored you all. Thank you for all the support you gave e too. A special thank you to Nurse Wallance for all his care and attention in the last few days of dad’s life.

Daughter of a Service User

Date Of Review: 24.01.19

My father’s tenure with the care home was a long one. During his time there i felt very comfortable that he was treated with kindness, respect and dignity at all times. The care he recieved greatly increased his longevity, i’m so grateful for the opportunity of those extra years with my father.

Son of a Service User

Date Of Review: 04.01.19

Overal i felt my great aunt had a good level of care at Prince of Wales Nursig Home; her room was always very clean and tidy ans she was well fed and watered and benefited from the company of other residents and staff.

Niece of a Service User

Date Of Review: 04.01.19

Thank you to everyone for looking after my dad while in your care. Thank you to Alka for taking dad into the home at such short notice when our family was having problems which had to be dealt with, R.I.P. Dad.

Daughter of a Service User

Date Of Review: 04.01.19

Mom and i are more than happy with the care my dad is getting at the home! the staff are amazing, caring and thoughtful. the place is kept clean and i know my dad is well looked after!! Thank You!!

P H - Daughter of a Service User

Date Of Review: 22.06.2018

I would like to say thank all the staff for the lovely 60’s evening that was held on the 4th May, everyone enjoyed the evening. Also thank you for all the wonderful love and attention you give mum it is so much appreciated.

K H - Daughter of a Service User

Date Of Review: 18.05.2018

My mom has been at Prince of Wales for 18 months. in all of that time i’ve seen how hard all the staff work for the benefit of the residents, The Home is always clean and the staff always cheerful and helpful. I’m pleased to have mom in such a good home.

M S - Daughter of a Service User

Date Of Review: 12.05.2018

Lovely caring nursing home and very caring staff. Mum has settled in very nicely and all the family are very happy that we have found such a lovely home for.

K H - Daughter of a Service User

Date Of Review 28.12.2018

Just a few lines to say how great the Christmas party was (09.12.2017). The entertainment was great, food was lovely. My friends came, who had a great time as well plus they won a couple on the raffle. Also a big thank you to all the staff who were on the night.

A B - Son of a Service User

Date Of Review: 13.12.2017