The Prince of Wales Nursing Home is home to all of our residents; we strongly believe they have the right to a say in the way it is run for their benefit. Recognising that many of our residents may not be able to express a view, we welcome the input of family, friends and advocates on their behalf.

We hold meetings open to residents, family members and their representatives at least every three months to consult them on their views on the way the home is being run. Additionally, we conduct surveys on our care and services.