Named Nurse and Key Worker

If you are receiving nursing care you will have a named nurse who will be responsible for your nursing assessment, planning, implementation and ongoing review of your care.

All residents will have a key worker, who is a care assistant. This carer will ensure that your room is kept organised, that laundry is sent and received back and tidied away and that you always have sufficient supplies.

Before admission, you will have received a full care needs assessment to ascertain whether we can meet your needs, and whether the Home is right for you. You may have taken advantage of a trial stay or a day visit will be offered prior to the admission into the Home. The planned visit will provide the resident (and family, friends, advocates, or carers) with the opportunity to view the home and meet the staff and other residents.

Whilst you are at the Home, we will ensure you receive the full range of health and professional services you need, including those provided by the GP, nurse specialists, dentist, chiropodist, dietician and optician. We have excellent support from our local GPs; we will encourage all our residents to stay with their own GP if possible, or register with the GP of their choice.

We also provide a range of social opportunities and activities to ensure that residents are occupied and fulfilled. Our carers also provide social and psychological support for residents and their families, by ensuring that anything that may be worrying them is addressed, with support and care provided accordingly.

Our aim is to provide a personalised care service which fully meets each individual resident’s needs. Our objectives are:

  • To enable you to be part of the community of the Home and the wider local community.
  • To encourage and support the involvement in the Home of your relatives, friends and representatives.
  • To encourage and support the involvement in the Home of your relatives, friends and representatives.
  • To create an environment in you are comfortable, safe and can have independence and make choices for yourself.
  • To enable a dying person to live each day to the full and to provide care towards a peaceful death, with personal wishes met wherever possible.
  • To provide a resource and teaching centre for the care of older people.
  • Offer skilled care to you and to achieve the best healthcare available for you.
  • Treat you and staff equally and with respect.
  • Support your individual choice and personal decision making.
  • Respect and encourage your independence.
  • Recognise your individual needs and those of staff and visitors and treat them with dignity and respect at all times.
  • Respect your individual requirements for privacy and treat all information relating to you in a confidential manner.*
  • Provide activities to engage and stimulate service users.
  • To ensure that residents are cared for by suitably trained and qualified staff.

*There are rare occasions that we may have to reveal confidential information to others in order to safeguard your welfare.

You will have received a full care needs assessment prior to coming to Prince of Wales Nursing Home by our Manager or another senior Registered Nurse to ascertain whether the Home can meet your individual needs.

The Home arranges for the full range of health and professional services to be received by residents within the home, including those provided by the GP, nurse specialists, dentist, chiropodist, dietician and optician.

Contact Us

246 Prince of Wales Lane
Solihull Lodge
Birmingham
West Midlands
B14 4LJ

t: 0121 436 6464
f: 0121 430 7560

e: admin@pwnursinghome.co.uk

Fully Registered and Accredited

The Prince of Wales Nursing Home are Registered and Regulated by the Care Quality Commission and are also a Registered Member of the Registered Nursing Home Association.